Terms of sale

Payment terms for orders at Komforna. Last updated: 30 July 2026.

1. Accepted payment methods

You can pay by credit or debit card (Visa, Mastercard, Maestro, American Express) and with Shop Pay. Apple Pay and Google Pay appear automatically on supported devices and browsers; the exact wallets shown can therefore differ between your phone and your computer. We do not offer payment on account, instalments or cash on delivery.

2. When payment is taken

Payment is taken at the time of ordering, as part of the checkout. Your order is only processed once the payment has been authorised.

3. Currency

Prices and totals are shown and charged in the currency displayed at checkout.

4. Security

Payment data is processed by the payment providers over an encrypted connection. We never see or store your full card details.

5. Failed payments

If a payment fails, no contract is formed and no money is taken. You can simply try again with the same or a different payment method. If money was reserved by your provider despite a failed order, it is released automatically; the timing depends on your provider.